Frequently Asked Questions
Navigate to the Book Now button and provide some basic information about your home and the type of cleaning you’d like. Select a date and time, input you payment information, and let us do the rest!
Please refer to Our Services page to see what’s included in our Standard Cleaning, Deep Cleaning, and Move In/Move Out Cleaning services.
Yes, services can be added through the booking platform. Please visit Our Services page, where you will see a list of additional services that we offer.
We try to honor last minute bookings to the best of our availability. But generally, cleans need to be booked at least 24 hours in advance to ensure that your home will be cleaned on your desired date & time.
Payments are quick and easy. You can use your debit or credit card via our secure Stripe payment system, with 256-bit protocol and full extended validation SSL security.
We process payment immediately after your scheduled cleaning service to ensure your satisfaction. A hold is then place on your card the night before the clean to verify funds. This is not a charge.
Generally, the cost of cleaning your home is based on square footage and the number of rooms (Bedrooms, Bathrooms, Living & Dining, etc.). Go to our Book Now page to get an instant free quote.
Our cleaners service homes in the Westchester, New York area. Please refer to Our Locations tab above for specific locations that we service.
Deep cleaning a house means scrubbing, dusting, or vacuuming all surfaces of your home from top to bottom including the nooks, crannies, and hard-to-reach areas.
A move-in/move-out cleaning service is a more intensive, special type of cleaning highly recommended to clients moving into or moving out of a house or apartment.
No. Clients are not required to be at home at the time of service. We can arrange safe, secure access to your home.
Yes, Clove Cleaners are absolutely bonded and insured for your peace of mind.
Log into the online portal and follow the directions to cancel. Please cancel at least 24 hours before your appointment to avoid a late cancellation fee.
Tipping isn’t required but appreciated.